FAQs

1. Is your MRI an Open MRI?

We have a high field MRI. We can accommodate those patients that are claustrophobic and/or have a large body habitus. A high field MRI provides exceptional image quality compared to an Open MRI. Most doctors prefer that their patient have an MRI on a high field MRI compared to an Open MRI. To make the exam more comfortable, someone can sit in the room with you, we can play music or, (you can bring your own music).

2. How do I schedule my appointment?

Call us at (708) 423-1819 and speak with one of our scheduling specialists.

3. Do you have same day appointments?

Yes, we do have same day appointments. However, depending upon your insurance we may have to obtain an authorization or pre-certification to get your test approved. If you need an X-ray, EKG or Dexa Scan, typically an authorization is not required and you can walk in without an appointment. All other testing may require an authorization, pre-certification or an exam preparation (Please look under Exam Preparation tab).

4. Are you in-network or out of network?

We are in-network with most insurance carriers. If you do not see your insurance listed under the Insurance tab, please contact us at (708) 423-1819. We periodically add new insurance carriers.

5. Is your facility handicap accessible?

Yes, we have handicap parking and accessibility.

6. Do you accept personal injury and workers’ compensation cases?

Yes, as long as an attorney is involved and the case number is provided, we will accept personal injury and workers compensation cases.

7. Do you accept credit cards?

Yes, we accept Visa, MasterCard, American Express and Discover. We also accept Care Credit.

8. How long will it take for my doctor to receive a report?

Your doctor will receive a report typically within 24 hours or less unless your test was done on Friday or Saturday, your doctor will then receive the results on Monday. If stat results are required, your doctor will receive a report within 1 hour.

9. Does your facility have accreditation?

Yes, our facility has accreditation through the American College of Radiology (ACR) and Medicare

10. Do you have Saturday and evening hours?

Our Saturday hours are: 9am to 1pm. and during the week we are open to 6pm, except Thursday we are open till 7pm. However, if you require later hours for your test to be performed please inform the scheduler and we will accommodate you.

11. How will I be notified of my results?

Your doctor will receive your test results within 24 hours and he/she will contact you. If your test is done on a Friday or Saturday, your doctor will receive the results on Monday.